always very prepared

I worked with Russell on quite a few pre and post-sales projects during my time as Technical Service Manager at CenturyLink. Russell is always very prepared for customer meetings, brought new ideas to address difficult problems, and always has a positive attitude. Russell is never afraid of jumping in and lending a hand with any issue, big or small, at any time, day or night. Russell’s attention to detail helped in the successful on-boarding of many CDN customers, and his ability to manage customer expectations made him a highly respected resource to lean on when problems were encountered. It has been a pleasure to have had the opportunity to work with Russell. He would make a great addition to any technical team.